Reliable, secure IT services for government, backed by fast response times and proven expertise.
Eliminate unpredictable IT costs with a Complete Support Plan, over 95% of issues resolved on first contact.
Minimize downtime with an average remote response time under 1 hour and proactive system monitoring.
Protect sensitive data with off-site backup and local hosting for rapid, same-day recovery and compliance.
Strengthen security and compliance with layered solutions delivered by Microsoft-certified engineers.
Gain confidence with a 98% client retention rate and a 4.8/5 average customer satisfaction rating.
See why agencies rely on Hardin Technology for secure, responsive IT support.
Comprehensive, expert-driven support for agencies
Get full coverage for all IT systems with the Complete Support Plan, unlimited onsite and remote support, upgrades, replacements, and licensing included in one monthly fee.
Access strategic IT consulting to maximize ROI, align technology with your goals, and ensure compliance with industry regulations and government standards.
Benefit from a highly responsive, all-local IT help desk, achieving over 95% first-call resolution and an average response time under 1 hour for remote requests.
Rely on Microsoft-certified network engineers for expert setup, monitoring, and maintenance, reducing recurring IT issues by up to 60% within three months.
Protect critical data with local off-site backup hosting, enabling rapid, same-day recovery and business continuity in the face of disruptions.
Safeguard sensitive information and maintain productivity with layered security and proactive system maintenance tailored to government needs.
Prepare for the unexpected with disaster recovery and business continuity planning, minimizing downtime and ensuring uninterrupted operations.
Reduce communication costs and improve collaboration with enterprise-grade Voice over IP (VoIP) solutions customized for government agencies.
Deploy, manage, and support Microsoft and cloud services efficiently, ensuring reliability, security, and seamless integration with agency workflows.
Average response time for IT support tickets and phone calls
IT support tickets and issues resolved on the first call
Reduction in recurring IT issues after 3 months of service
Government entities need IT support that is secure, reliable, and responsive. Hardin Technology delivers managed services designed for complex environments, backed by a 98% client retention rate and a 4.8/5 satisfaction rating. Benefit from fast response times, expert engineers, and proven solutions that reduce recurring IT issues by up to 60% within three months.
Experience faster response times, proactive solutions, and reduced IT disruptions.
Protect sensitive government data with layered security and compliance solutions. Microsoft-certified engineers implement and maintain advanced firewalls, off-site backups, and cloud services. This approach helps you meet regulatory requirements while keeping information safe and accessible, even in the event of unexpected disruptions.
Experience IT support that adapts to your agency’s changing needs. From complex multi-site network management to strategic technology consulting, Hardin Technology enables your team to focus on serving the public, while IT infrastructure is expertly managed behind the scenes.
The complete support plan covers all your IT needs with unlimited onsite and remote support, proactive network monitoring, essential licensing, and hardware firewall subscriptions. You get local off-site backups for rapid data recovery, support from Microsoft-certified engineers, and help desk access from 8am to 5pm. All of this is included under a predictable monthly fee, so you can easily manage your IT budget.
Government IT services provide proactive monitoring and maintenance to catch issues before they become problems. With local off-site backups, you benefit from same-day recovery and quick restoration of critical data. Most support tickets are resolved within the hour, and over 95% of issues are fixed on the first call, helping minimize disruptions to your operations.
The onboarding process starts with a detailed assessment of your current IT infrastructure and security needs. After creating a tailored plan, systems are upgraded or standardized as needed, followed by setting up proactive monitoring and backup solutions. You’ll receive ongoing training and support to ensure a seamless transition and continued reliability.
Pricing is based on a transparent, flat monthly fee that covers all onsite and remote support, essential licensing, network security, and backup solutions. There are no hidden charges or unexpected fees, so you can plan your budget confidently. The package includes upgrades, replacements, and maintenance, ensuring your agency is always up to date and secure.
You benefit from a local, all-certified support team with response times under one hour for remote requests and same-day onsite support. More than 95% of issues are resolved on the first contact, and there is a 50, 60% reduction in recurring IT problems after three months. A 98% client retention rate and an average satisfaction score of 4.8/5 reflect the consistent quality and reliability you can expect.
Our Mission:
At Hardin Technology, we strive to provide our clients with a complete IT outsourcing solution with unmatched technical expertise and impeccable customer service.