Application Managed Services
Eliminate IT headaches with complete application management, predictable, secure, and expertly supported.
Escape unpredictable IT bills, enjoy unlimited remote & onsite support with a 98% client retention rate.
Protect your business from downtime, rapid response time under 1 hour for service requests.
Recover data fast, local off-site backup hosting enables same-day recovery for critical files.
Gain peace of mind, over 95% of issues resolved on the first call, minimizing disruption.
Reduce recurring IT headaches, clients see a 50, 60% drop in repeat issues after 3 months.
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See What Clients Say About Application Managed Services
Clients praise fast response, proactive solutions, and cost-efficient IT support.
Our Clients
Detailed Features of Application Managed Services
Proactive support, monitoring, and protection
Unlimited remote and onsite support covers all aspects of your business applications, from daily troubleshooting to software upgrades and replacements. The local support team resolves over 95% of issues on the first contact, minimizing disruption and maximizing productivity. This comprehensive support eliminates the stress of unpredictable IT costs and ensures your systems are always optimized and secure, with a consistent client satisfaction rating above 4.8/5.
Proactive monitoring and preventative maintenance detect and resolve potential issues before they impact your operations. Through continuous system health checks and best-practice updates, recurring IT problems are reduced by up to 60% within the first three months. This strategic, forward-thinking approach delivers fewer disruptions, greater reliability, and increased confidence in your technology infrastructure.
Local off-site backup and rapid disaster recovery protect your critical data from loss, ransomware, or hardware failure. Backups are securely hosted nearby for same-day file restoration, ensuring minimal downtime and safeguarding business continuity. These services are tailored to industry compliance requirements, keeping your business secure and audit-ready.
Security and productivity solutions include layered defenses against cyber threats and proactive patch management for all managed applications. The service helps businesses meet industry regulations and compliance standards, reducing risk and downtime. Clients benefit from a secure environment that supports seamless collaboration and operational efficiency.
Software asset management tracks licensing, optimizes software usage, and ensures compliance. Detailed inventory reports and ongoing optimization drive significant cost savings and eliminate the risk of over- or under-licensing. This service provides clarity and control over your software investments, allowing for smarter IT planning and budgeting.
Strategic IT consulting delivers expert guidance on application selection, integration, and process improvements to maximize ROI. Microsoft-certified engineers and seasoned consultants help align your business goals with the right technology, ensuring your applications grow with your company and deliver measurable value.
Proven Results from Application Managed Services
Reduction in recurring IT issues after 3 months
IT support tickets resolved on the first call
Average customer satisfaction rating
Maximize Uptime and Performance for Your Business Applications
Application Managed Services from Hardin Technology ensure your business-critical software runs smoothly, securely, and efficiently, every day. Enjoy unlimited access to a local, expert support team that resolves most issues on the first call and delivers proactive maintenance to prevent problems before they impact your workflow. Predictable monthly costs make budgeting simple, while rapid response guarantees mean you never wait long for help.
Comprehensive Support, One Predictable Monthly Fee
- Unlimited remote and onsite support eliminates surprise IT costs.
- Proactive monitoring and maintenance drastically reduce recurring issues.
- Rapid response, under 1 hour for remote, within 4 hours onsite.
- Comprehensive coverage, including upgrades, replacements, and software licensing.
- Layered security and local off-site backups ensure business continuity.
Request a Free Consultation for Application Managed Services
Unlock predictable IT costs and proactive protection for your business applications.
Expert-Led Support That Puts Your Business First
Rely on a Microsoft- and Dell-certified team with over 25 years of experience supporting 40+ companies and 850+ end users. Client satisfaction consistently exceeds 4.8/5 thanks to fast resolution, proactive recommendations, and cost-saving technology strategies. Application Managed Services keep your business ahead of IT issues and regulatory risks, so you can focus on growth.
Other IT Services We Offer
Frequently Asked Questions
The package covers comprehensive management of your business applications, including monitoring, updates, troubleshooting, and proactive maintenance. You receive unlimited onsite and remote support from 8am to 5pm, with limited after-hours help. Essential licensing, hardware firewall subscriptions, and locally hosted off-site backups for rapid recovery are all included in a single predictable monthly fee. This ensures your critical applications stay secure and available.
By enrolling, you reduce IT headaches and avoid surprise costs. You benefit from:
- Fast response times, with most issues resolved within the hour
- Proactive maintenance that cuts recurring IT issues by 50, 60% after three months
- Expert support from Microsoft-certified engineers
- Rapid local data recovery if needed
- Predictable budgeting with no hidden fees
You start with an assessment of your current applications and IT environment to identify any risks or improvement areas. After a tailored plan is created, support is transitioned seamlessly, minimizing downtime. Ongoing management includes routine updates, security checks, and continuous monitoring to keep your systems running smoothly from day one.
No setup fee is charged when you sign a one-year minimum contract for the complete support plan. The pricing is transparent, so you pay a flat monthly rate that covers all onsite and remote support, including upgrades and replacements. This lets you plan your budget with confidence and eliminates unexpected IT expenses.
You benefit from a 25+ year track record, a local support team, and a 98% client retention rate. Service includes response within 4 hours for on-site issues and an average resolution time under an hour. Over 95% of problems are fixed on first contact, and client satisfaction consistently rates above 4.8 out of 5. Local off-site backups mean faster recovery and more reliable protection.
Our Mission:
At Hardin Technology, we strive to provide our clients with a complete IT outsourcing solution with unmatched technical expertise and impeccable customer service.